tag:blogger.com,1999:blog-8191310405886025386.post4519843507258967274..comments2024-03-01T00:33:31.107-08:00Comments on CatSynth FEMA Trailer: Tech support transcriptscatsynthhttp://www.blogger.com/profile/07281024886169217711noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-8191310405886025386.post-91345956252344181722008-03-15T07:06:00.000-07:002008-03-15T07:06:00.000-07:00All that said, ATT Yahoo has been good to have, an...All that said, ATT Yahoo has been good to have, and they DID send that new hardware next day express as promised!Michael Serafin-St. Johnhttps://www.blogger.com/profile/00222406476906035537noreply@blogger.comtag:blogger.com,1999:blog-8191310405886025386.post-73484037496127895252008-03-15T06:54:00.000-07:002008-03-15T06:54:00.000-07:00I almost (but not quite) started a log of tech sup...I almost (but not quite) started a log of tech support I got from ATT Yahoo the other day regarding a dead modem. The issue was simple as smokesignals: "Hey Tonto! Modem dead, modem under warranty, ATT send new modem posthaste. Please?"<BR/><BR/>Finally, after speaking with India, Mexico, and somewhere the other side of Venus the actual maintenance help desk where the actual command could be given was reached, and the modem was sent overnight. The fellas who held my hand while waiting for the busy signals to clear were sympathetic but had no more power to resolve things than a peon in an olive grove has to elect the next Pope.Michael Serafin-St. Johnhttps://www.blogger.com/profile/00222406476906035537noreply@blogger.com