Showing posts with label ISP domain name registration debacle. Show all posts
Showing posts with label ISP domain name registration debacle. Show all posts

Saturday, July 21, 2007

Calling tech support again

Well, we're still here in exile, and it looks like it will last though the rest of the weekend at a minimum. We talked to another nice man at tech support late this morning, who said it would take 24-48 hours to reinstate the domain. And this is 24-48 hours after the first call where they said the same thing.

I can't understand why it takes multiple days to re-register a domain name. I've registered plenty in my time, and they usually come up within an hour of payment (e.g., catsynth.com and amar-music.info). I even tried to simply re-order ptank.com myself to prove the point, but of course that didn't work because someone already owns it...

What may not be apparent is that losing ptank.com affects not only CatSynth, but my main music site, direct CD purchasing, and my main personal and artistic email address. This is a huge mess.